Common questions

Which payment method is the website reliable?

Buying from the BExclusiva store is extremely reliable. The site has navigation transparency seals from Google. In addition to Verification Seals such as RA100, the payment environment is protected by SSL. GETNET, extremely secure payment platforms guarantee complete security at the time of purchase.

PayPal is known as the SAFEST payment method for online purchases.

Brands: Visa, Mastercard, Hipercard, American Express, Dinners Club, Elo.

How safe is it to place an order ?

Buying at the BExclusiva store is reliable, when purchasing online using your credit card, all information is recorded on a secure SSL page. Your information is then encrypted and sent directly to our administrator, where the transaction is authorized and approved. Your credit card information is not stored on our servers.

Is buying at BExclusiva reliable?

Buying at BExclusiva is extremely reliable, the environment and information are protected by SSL, all purchase events are processed by payment gateways, PAyPal.

We at BExclusiva offer a secure purchase option for all purchases, which protects the customer from any risk. Our absolute 7-day guarantee after product delivery is a guarantee now for customers.

Why buy from BExclusiva?

BExclusiva offers secure payments and products at incredible prices. Service is what we love most, so we will treat you in a unique way. We understand the modern man/woman and bring safari news straight to your home.

What if something happens to my product along the way?

We think of all possibilities, you can rest assured, we have a very strict customer protection policy. Your satisfaction is our priority! In case of any problem or defect in your product, we will refund the full amount paid without any complications.

What is the delivery time for my product?

Delivery time varies between 5-7 working days, on average

See more in “Shipping and delivery terms“, at the footer of the website.

WHEN WILL I RECEIVE MY TRACKING CODE?

We will send the tracking code to you directly to your email within 3 business days.

If even after this period you have not received the tracking code, send us an email to: be.exclusiva@gmail.com INCLUDING your order number (something like #4321) and we will give you a position at the latest , in 24h.

Your satisfaction is our priority!

In case of any problem or defect in your product, we will refund the full amount paid without any complications.

Are the products original?

Yes, we only work with original and unique creations.

Where is your store located?

We at BExclusiva do not have a physical store. We understand the digital market as the heart of our business, and that is why we only transact orders in our virtual store. All orders are taken care of and shipped from our headquarters directly to your home.

How do I cancel my order?

If you wish to cancel your order, please contact us immediately (same day). We prepare orders for shipping immediately (we are fast!). Most orders are shipped the day after purchase. Once our logistics team has processed your order and it has been shipped, we will no longer be able to cancel.

We assert your right to accept or decline receipt of the order, or any part thereof, even after the customer has received order confirmation or payment has been authorized by credit card.

If the credit card administrator has already authorized the purchase and it is cancelled, we will refund the amount using the original payment method.

NOTE: Any order that has been invoiced or shipped can no longer be cancelled.